Solution summary: Admiral Merchants is a trucking company with an advanced network of owner-operators, providing truckload and LTL service with a variety of specialized equipment available for shipper loading. In business since 1929 and headquartered in Minneapolis MN, Admiral Merchants serves entire North America. This case-study explains how Admiral Merchants increased operational efficiency and reduced delays by implementing an on-line portal for Agents and Drivers.
Solution details: Consumers in the trucking industry as seeking self-service portals for load and truck management. Legacy technology made it difficult for such a digital transformation. Here’s an example of what the user interface looked like in the past:
As one can possibly imagine, such a user interface can difficult to use. HCL WebSphere Portal allows converting this green-screen based application to a slick web-based application. The new agent and driver portal now allows secure login to drivers and agents using any major web-browser. The conversion of the 5250 screen to data stream is achieved by Host Access Transformation Services (HATS). The application code is written in Java using Rational Application Developer with an Eclipse Foundation.
The loads can now be implemented using the portal. There’s also capability to contact the drivers through the portal by integrating Twilio SMS with WebSphere Portal.
Conclusion: This solution has now been running successfully for over a decade and Admiral Merchants has come to rely on it for operational efficiency.
Keywords: IBM AS/400, Java, Truck Loads, WebSphere Portal, HCL, TMW, IBM iSeries, RedHat Linux, Trucking, Google Maps, Twilio